Asking the right questions
makes our process Unique.
Like all effective consulting firms, 12 Points Solutions employs a multi-step process to deliver results for its clients. Our discovery process is the roadmap we use to develop a solution for your workplace and industry. The approach we use is uncovers the true root cause. We do not just address the symptoms.
Challenge Definition
Challenge Definition
Through detailed conversations with your leadership team, both as a group and one-on-one, we work to define what is working well and what can be improved. Our mission at this stage is ask lots of “why” and “how” questions to understand your business in as much depth as possible.
A Search for Solutions
A Search for Solutions
Once the challenge is defined, 12 Points Solutions takes time to analyze alternatives, seek out best-practice solutions an then develop and action plan for your consideration
Pursue Consensus
Pursue Consensus
We then review our recommendations with your leadership team to build understanding and consensus, focusing on options that the organization is prepared to support.
Delivering Results
Delivering Results
Once consensus is achieved, we work with your team to implement the changes accepted and track the results to provide a measure of success.
What makes the 12 Points Solutions process special is the nature of our team-based approach. Our team is comprised of experts in fields like distribution, transportation, healthcare, marketing, human resources, adult learning, finance, information technology and energy, to name a few. Each of these experts will look at your challenges from a slightly different point of view, delivering solutions that represent the best-practices of many industries. These fresh
perspectives regularly deliver innovative approaches to our clients that they have not
considered.