12 Point Solutions offers a broad range of customized services designed to quickly find and fix the problems in your business chain. Even the smallest business relies on complex processes and systems involving people, money, knowledge, information, equipment, energy and materials. With our deep expertise in systems engineering, we can help you develop, evaluate and improve those systems, reducing bottlenecks and increasing profitability.

Moreover, our trusted business partners offer support in areas ranging from process improvement to revenue cycle management, allowing us to better tailor our services to meet your needs.

Mark has lived and worked on four continents leading culturally diverse teams, and has a demonstrated record of leadership in action. Teams large and small have been organized in the business and non-profit communities. The result has been a successful track record of operations improvement, cost reduction, and turnaround of troubled operations.

Following a successful career with UPS, Mark founded 12 Points Solutions. While with UPS, he managed and supported operations in the United States, Canada, Alaska, and the Americas. Members of the 12 Points Solutions team bring extensive hands on, results
oriented experience to bear on business challenges.

Mark is a Senior Member of the Institute of Industrial Engineers and a Certified Systems Integrator. Having a lifelong association with the Boy Scouts of America, he is currently the Assistant Council Commissioner and District Membership Chair. He served as a member of the Board of Trustees of St. Francis School in Goshen (2006 – 2013), and Los Suenos Board of Director in Costa Rica (2002 – present). He is the former president of the East Louisville Sunrise Rotary Club. He currently serves as the club secretary and district international service chair.